Event operations field report · DECE 2026
How DECE moved around 1,900 attendees through arrival in under two hours.
DECCA expected more than twice the registrations of the previous edition. Eventrize redesigned the onsite flow around attendee readiness, prepared badges and a dedicated operations team.
See the five-line arrival plan
Previous edition
The pressure was visible at the registration desk.
With around 1,000 registrations, badge-printing issues, printer problems and staffing pressure turned arrival into roughly six hours of disruption.
- 01Prepared attendees waited behind cases that needed more help.
- 02Badge and printer issues slowed the busiest part of the operation.
- 03Long queues became the event's first impression.
DECE 2026 arrival plan
Five lines. Two kinds of attendee.
The fast path stayed fast because registrations and unresolved cases had their own route.
- Fast line 1Scan · verify · badge
- Fast line 2Scan · verify · badge
- Fast line 3Scan · verify · badge
~15 seconds for a ready attendee
- Assisted line 1Onsite registration
- Assisted line 2QR and badge support
Exceptions resolved away from the fast path
Outcome
The larger audience did not become a larger queue.
What changed
A clear operating model, backed by people who knew the plan.
Eventrize supplied the technology and Eventrize Staff supplied the onsite execution. Prepared badges moved through the ready-QR lanes, while the assisted team handled onsite registrations and unresolved cases without holding up everyone else.
Close to 2,500 registrations. Around 1,900 attendees. No prolonged queues.
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